Known Issues

iOS 17 Printing Issue

There is a problem when using the app with iOS 17. The app sends the labels pdf file to the iOS for printing. With iOS 17 this is getting compressed such that the text does not fit within the label space, especially as you go down the page.

The best workaround is to email the labels file to a computer attached to your printer.

There is also a workaround for HP users by printing via the HP Smart app on your iOS device.

I have also heard from a user with an Epson printer who has had success using the Epson iPrint. – ”┬áNo scaling. ┬áJust opened saved file and print. Labels printed perfectly only on files emailed or saved on iPhone. ”

Please email for more information.